Terms and Conditions
Eligibility to receive services
You represent and warrant the following:
• That your use of the Nabd services has never been suspended or prevented from using them at any time.
• Any misuse by the beneficiary outside the framework of the described relationship, which will lead to the suspension of his account directly.
Representations and warranties
• You will review and comply with any notices sent by Nabd in connection with your use of the service provided by the Nabd application.
• You will not use the information, content or any data you access or obtain through the services of a Nabd application for any other purpose than for personal use and you will use the application and the service exclusively for your own purposes and will not sell it to any third party.
• You will not use the Service or the Application to cause harm, annoyance or inconvenience to someone.
• Will not hinder the proper operation of a Nabd application.
• You will not attempt to harm the Service or the Application in any way.
• You will keep your account password, or any identification we provide, and access to your account, secure and confidential.
Intellectual property rights
• All intellectual property rights of these services and all materials related to them or that appear within the application are the property of a Nabd application, whether registered or not registered in the application and all content information and designs contained on the application are owned by us, including, but not limited to: texts, Graphics, software, images, video, music and sound, their selection and formatting, as well as all software compilations, source codes and major software.
• You must not allow anyone, for any reason, to use your account in order to obtain advice or to benefit from any service of the Nabd application.
the prices
The prices shown in the application are based on each service before ordering and will be visible on the personal page of each “consultant” service provider. The price may vary according to the “consultant” service provider, who has the right to adjust the price whenever he wants, and the consultation price will be updated based on the change.
paying off
• Nabd reserves the right to impose new fees for the use of the application or the service or both.
• You must pay the value of the “consultation” service to a Nabd application when booking an appointment with the consultant.
• Payment methods available from within the application (Mada - Apple Pay - Visa - Master Card - stc pay - Paypal)
Return policy
• The applicant has the right to refund the amount minus (15%) administrative fees, before the start of the consultation for a period of not less than 2 hours.
• If the appointment is not attended for the first time after confirming the appointment with the counselor, the session is considered complete and the client is not entitled to request a refund.
• The customer cannot return the amount after completing the consultation.
• The cost of the session will be fully refunded if the appointment is canceled by the consultant and you do not want to transfer the session reservation to another consultant, or keep the amount as a credit for the client in an account with a trusted center.
• If any technical problem occurs during the session, please contact the customer service team to complete the session, and if it is not resolved, it will be compensated by another date.
legal responsibility
• The information, recommendations, services or any of them provided to you through the website or application are for the purposes of completing the service based on the request submitted.
• A Nabd application will maintain, as much as possible, the validity and updating of the website, application and its contents, and this does not contradict the existence of the development aspect.
• Nabd application is not responsible for any damages resulting from the use (or inability to use) the website or application, including damage caused by malware or viruses, nor is it responsible for the incorrectness or incompleteness of the information or the website or application, Unless such damage is caused by willful misconduct or gross negligence on the part of a Nabd application.
Modify the services
Nabd application reserves the right, at its sole discretion, to do the following at any time:
• Change the Services or any related materials, and/or stop publishing its services.
• If a Nabd application decides to stop publishing its services, it may voluntarily replace the services with other similar materials.
Limitation of liability
• Nabd application does not make any guarantees, express or implied, related to the services, as they are all provided “as is”.
• A Nabd application undertakes to work as much as possible to provide qualified consultants in order to meet the customer's needs and provide a distinguished service to him, but does not guarantee the extent to which the customer will benefit from the service; Because it is not measurable.
Safety
• You acknowledge that you are solely responsible for the privacy of the services provided to you, and that you are solely responsible for their use by any other person using your account and/or username, password or access credentials.
• You agree to notify Nabd Application if you become aware of the loss, theft, or unauthorized use of any password, username, IP address, or other means of accessing the Services.
Subscriptions and metrics
1. In the event that a subscription is taken, the specified period (three months) must be adhered to from the date of creation of the subscription, and the center has the right to cancel my sessions in the event of non-compliance with the specified period, noting that a reminder will be made automatically and periodically via text messages and a reminder of the remaining period.
2. In the event of a circumstance that prevents me from attending the session or the test, the center will be notified when the appointments are confirmed.
3. Subscription sessions can only be used individually.
4. If my sessions were with a visiting specialist and the appointment was not canceled with a sufficient period of time before, the session will be counted as completed.
5. If this form is approved, the amount (subscription or scale) will not be refunded.
6. Adhere to and abide by the date of the specified measurements and tests, and if the appointment is canceled or postponed by you by twenty-four hours, this confirms your attendance at the appointment.
7. In the event that the appointment set for the scale was canceled by the customer within twenty-four hours, the customer has the right to set another appointment for the scale.
8. After completing the required measurement or test, the customer must take a (new session) with the specialist to know the results and the plan and proceed with it.
9. In the event that the client does not wish to take a session, the specialist must be consulted first to be approved, provided that the results are delivered to him on paper.
10. The results of the measures are submitted (once) only.
11. The issuance of the results of the scale requires two working days, and it is delivered on paper to those who are 18 years of age and above, and without that, it is delivered to the legal guardian of the customer.
Modify the Service and User Terms
• Nabd reserves the right, at its sole discretion, to modify or replace any of these User Terms, or to change, suspend or discontinue the Service or Application (including but not limited to providing any feature, database or content) at any time, by posting a notice on the Site or by sending you a notice through the Service or Application or via email.
• A Nabd application may impose limits on certain features and services or restrict your access to parts or all of the Service without notice or liability.
notification
• A Nabd application may send a notification by sending a general notification about the service or application, or by sending an e-mail to your mailing address registered in the account information with a Nabd application, or by sending a message through the WhatsApp program or transmission channels to your address registered in the account information with a Nabd application .
applicable law and dispute resolution
• In the event of any disputes, disagreements or litigation arising from the interpretation and implementation of these terms and conditions, they are subject to all applicable user conditions and laws and regulations in the Kingdom of Saudi Arabia and shall be interpreted in accordance with them.